Yes, we make sure to sign an agreement to protect the rights of both the company and the customer, ensuring transparency and safeguarding the interests of both parties. This agreement includes the terms of the deal, the obligations of each party, and guarantees related to quality and timely delivery. It aims to provide legal security and ensure smooth and organized operations throughout the period of cooperation.

The company charges fees and commissions for completing transactions, amounting to approximately 5% of the transaction value. The company also handles negotiations with the customer on a case-by-case basis, depending on the type and nature of the transaction.

The warranty and return policy is up to the manufacturer and is subject to prior agreement between the contracting parties.

We ensure the successful delivery of the product or service to you. Additionally, we monitor the operation at the client's end to confirm that the product, equipment, or service is functioning properly. We also provide the necessary raw materials or training based on the nature of the transaction.